Certificate IV Front Line Management
Course Description
This course is especially designed for learners undertaking a Certificate IV in Business (Frontline Management), employees considering a management position within their company, newly appointed team managers and supervisors, current frontline managers wanting to refresh their skills and employers wanting to maximise the management abilities of employees.
Course Overview
- Business
- Certificate IV
- 10 elective units
- Existing industry employee
- Now by Distance Learning only
- Mailed to you upon enrolment
- Short answers + Assignments
- Full online support.
- $2,360
Any enrolments under traineeship arrangements are priced separately
Employment Pathways
The following employment pathways are available to graduates upon successfully completing this qualification:
Potential Roles
- Clerks
- Administrators
- Supervisors
- Team leaders
- Project managers
- Office coordinators
Potential Employers
- Banks
- Building Societies
- Credit Unions
- Financial Planning and Advising Firms
- Insurance Companies
- Insurance Broking Firms
Course Subjects
10 units are required to be completed for this qualification - 4 Core Units plus 6 Elective Units. At least 3 of the elective units must be selected from the elective units listed below.
The other 3 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Units selected from other Training Packages must not duplicate units selected from or available within the BSB07 Business Services Training Package.
| Industry Core Units (Compulsory) | |
|---|---|
BSBMGT401A |
Show leadership in the workplace |
BSBMGT402A |
Implement operational plan |
BSBOHS407A |
Monitor a safe workplace |
BSBWOR402A |
Promote team effectiveness |
| Elective Units (Select 9 units from the lists below – a minimum of 5 must be from this selection in the Business Services Training Package, the remaining 4 as per criteria above) |
|
|---|---|
Customer Service |
|
BSBCUS401A |
Coordinate implementation of customer service strategies |
BSBCUS402A |
Address customer needs |
BSBCUS403A |
Implement customer service standards |
Financial Administration |
|
BSBFIA402A |
Report on financial activity |
General Administration |
|
BSBADM409A |
Coordinate business resources |
Information Management |
|
BSBLED401A |
Develop teams and individuals |
| Innovation | |
BSBINM401A |
Implement workplace information system |
IT Support |
|
BSBITS401A |
Maintain business technology |
| Management | |
BSBMGT403A |
Implement continuous improvement |
BSBMGT404A |
Lead and facilitate off-site staff |
| Marketing | |
BSBMKG413A |
Promote products and services |
Project Management |
|
BSBPMG510A |
Manage projects |
Research |
|
BSBRES401A |
Analyse and present research information |
Risk Management |
|
BSBRSK401A |
Identify risk and apply risk management processes |
Workplace Effectiveness |
|
BSBWOR401A |
Establish effective workplace relationships |
BSBWOR404A |
Develop work priorities |
Writing |
|
BSBWRT401A |
Write complex documents |
Learning and Development |
|
BSBLED401A |
Develop teams and individuals |
| Sustainability | |
BSBSUS301A |
Implement and monitor environmentally sustainable work practices |
Qualification
Upon successfully completing this course, you will be awarded the nationally recognised qualification of Certificate IV Front Line Management BSB40807.
FutureStaff is a registered training organisation with VETAB (Vocational Education and Training Accreditation Board). This course may be delivered in association with an affiliated Registered Training Organisation.
To find out more about our open-entry self-paced Distance Learning and fast-track workshop courses:
Call: 1300 559 666
Email: education@futurestaff.com.au